5. Computer skills and knowledge
Office workers need to have computer and technical skills. You’ll need confidence in using technology, no matter what role you play.
Microsoft Office is a tool that you will use a lot. Microsoft Word, Outlook and Excel are the minimum requirements, although some jobs may require you to be proficient in PowerPoint.
Typing should be fast and accurate for office workers. Aim for a minimum typing speed of 55 words per minute.
It is also beneficial to know how to use office machines such as scanners, printers and photocopiers.
You may also want to know about these other software and tools:
- Google Suite includes Gmail, Google Docs and Google Docs
- Twitter, Facebook and LinkedIn are all social media sites.
- Accounting software like QuickBooks or MYOB
- CRMs, or databases of customers such as Salesforce
Your resume’s skills section is the perfect place to list your technical expertise and skills.
6. Attention to detail
A business can suffer from mistakes. If you are in the healthcare sector and you double-book your appointments, you may lose clients. If you work in a law office, a transcription mistake could impact a trial.
All administrative professionals should complete their work at a high level. You can work accurately and without errors if you pay attention to the details.
Make sure that you are organized at all time to develop this skill. You can keep track of all the details if you have good time management skills and organizational skills.
Avoid distractions and multitasking to give your attention to the task.
Focusing on one thing at a time will help you see all the details. Do not forget to double-check your work. If you are unsure what to do, ask someone on the leadership team.